The Heart of any Company is its Employees

Recently at a meeting with colleagues at the American Council on Education, we discussed the College presidency, the average age of college presidents, and how to engage in both succession planning and preparation of a qualified cadre of candidates for future college presidents, or those at least willing to consider the opportunities and challenges of leading an institution of higher education.

working_together_teamwork_jigsaw_puzzleEven though higher education is witnessing a transitional in leadership and re-envisioning its responsiveness to societal needs, as a sector, it is probably not alone. Many industries are undergoing similar transformations, as they experience rapid technological changes, the surge of online transactions, new generations of workers, and global competitors.  One of the obvious questions in the workforce is how do we prepare leaders who will lead multi-generational and diverse workforces in a very digital age, in a range of industries, to meet current and future consumer and societal needs? Without a doubt, there are numerous leadership gurus and perspectives, programs, and adages.

Yet, the core of it is that the heart of any company is its employees. Regardless of rank, education, or generation, employees, for the most part, are the key to innovation, productivity, and perceived value of the company. Employees, for their part, want to be recognized, respected, valued, and informed how their daily activities somehow benefit the well-being of society. Because employees change jobs six or more times in their careers, it is also important for employers to furnish incentives, design collaborative teams, and offer acknowledgements to keep talented employees and to maintain a positive working environment.

Given our current national political divides, creating a cohesive workforce based on shared values could be at least one way to bridge some of our differences and build a more perfect union.

A Recipe For Success in Educating STEM Leaders

Stiffin_Rose MaryGuest blog By Dr. Rose Stiffin, Chairperson, Professor, and Biochemist, Florida Memorial University

Several years ago, I was fortunate enough to attend a local science conference. Because it was free, I took my upper level chemistry class. There were only three, so this was not an issue of space, reservations, or anything.

When we arrived, I was glad to see that my students were excited to attend, as this was their first science conference ever, and I was excited because they were. A great day to be had all around, I surmised.

During one of the breaks, an elderly gentleman approached me and introduced himself. Of course, I could not recall his name five minutes later, so there is no way I would remember anything about him now except his age, color, and the words he said to me after introducing himself: “I thought he would be out playing basketball,” indicating the lone young man in my class. The others were young ladies.

Initially, I found his statement amusing, if for no other reason than the young man in question was, in my opinion, short and painfully thin! He did not look particularly athletic to me and I could not imagine him going for a layup or a three-pointer. Then, the true meaning of this supposedly innocuous assumption hit me: my student is black, ergo, he should be out playing a sport. What a leap to make! But that is what this man meant. There were other males there, so it could not have been a place where his gender would have come into question. Could it have possibly been his race? After all, my students and I are part of the vast African Diaspora and the questioner definitely was not.

When I relayed this interchange with my students, they reacted with only vague interest. But I informed them that, because this man’s thinking is not unique, they may face such comments or questions as they travel through life.

One former student obtained a great internship in Texas. He was assigned to do a sophisticated spectral analysis of a molecule. Because his fellow lab worker had never heard of Florida Memorial University, he assumed that the student could not possibly grasp the instrument’s function or data output. He neglected to consider that some of his professors were Drs. Ayivi Huisso, Thomas Snowden, Telahun Desalegne, and me, Dr. Rose Mary Stiffin. I would say our unofficial collective motto is think or sink. The young man did not sink. From that one internship, he got a research paper published with his name as primary author–a distinguishing status that must be earned. He is now an MD-PhD.

When I first started teaching, my one goal was to graduate my freshmen class of science students. After that, I honestly had no thoughts. Just graduate them and see this as a major feat in my life as a so-called role model and mentor. One of the first graduates became a medical doctor. Then, another, and another, and another… In fact, since this first graduate, there have been approximately 95 of them, majoring in (pre) engineering, (pre) nursing, chemistry, or biology who have earned graduate degrees/professional degrees. We have produced engineers, molecular biologists, plant physiologists, dentists, pediatricians, obstetricians, nurses, pharmacists, pharmacologists, chiropractors, and microbiologists working at the CDC.

This means that, on average, we graduate six students yearly who become professionals in their field of endeavor. I’ve built a ‘wall’ upon which I place the names and photographs of these achievers as a testament to future students that ‘if they can, then you can, too.’

Is there a recipe for success? Well, nothing beats hard work, we can all agree on that. Communication helps, not simply with the students, but with other professors as well. If one student is failing physics, but making an A in biology, we discuss the professor’s practices, teaching methods, and how the student is assessed. Rarely has there been a student to fail one class and pass another with an A. Thus, we have continuity in addition to frank discussions. We do focused activities–reading and discussing science, and exploring the applicability of the work–that other universities deem ‘too difficult’ for the students and beyond their capabilities.

One of our former students visited last week. He is doing great. Married, a father, and a much sought-after consultant in the pharmaceutical industry. “To what do you owe your success?” I asked, not considering what his answer would be, just being naturally curious. He said that it was the science and theory he learned here, the ability to think critically, that we instilled in him here. Those were the qualities that propelled him to success. In one form or another, many of the professors here have heard the same words.

Oh, and that young man who should have been “out playing basketball?” He is a well-respected physician. The other two students? They both have their PhDs and are working in STEM/health areas–actively making a difference in the health of thousands.

The Value of Positive Civil Discourse in Making a More Perfect Union

Recently, I have been thinking about the nature, and value of, positive civil discourse while equally pondering the benefits of positive, nonviolent, civil disobedience. In our global village, we notice that few individuals and groups (of the billions of citizens on the planet), are choosing to express discontent and dissonance with political and governmental policies by engaging in violent demonstrations that often result in lost lives.

Even though opposing expressions to political ideologies and policies unnamedare not new, possibly, it is time to review and re-educate ourselves, and others, on the value of civil discourse, broadening our understandings,  and nonviolent civil disobedience that can also result in positive social change without the loss of human lives.

As long as there have been individuals and groups, there have also been disagreements-and sometimes violence to resolve those disagreements.  Some would argue, as societies continue to evolve technologically, it is equally important to help individuals and communities to develop their capacities for civil discourse, by recommending positive social actions that increase civil engagement, improve emotional intelligence, enhance the quality of life, and augment our understanding of global interdependence.

Many of us remember studying American transcendentalist Henry David Thoreau (1817-1862) and reading his 1849 thesis Civil Disobedience in which he contemplated the nature of civil disobedience–highlighting, in his opinion, the right of the individual to resist government action or policies that were blatantly against an individual’s moral values or conscience.  Thoreau’s notion, and practice of, positive civil disobedience eventually resulted in his being arrested for not paying a poll tax.  Thoreau resisted the tax because  it conflicted with his conscience.  He believed that the funds generated from the tax would be used to finance the Mexican War, a campaign which he vehemently opposed.  Thoreau, further, saw the war as a means to expand slave territories in the United States, and he considered such an immoral undertaking.

unnamed-1From Thoreau’s thesis it appears that he is not arguing for no government, but that he is imagining a “State at least which can afford to be just to all men, and to treat the individual with respect as a neighbor; which even would not think it inconsistent with its own repose if a few were to live aloof from it, not meddling with it, nor embraced by it…” Even though it was penned over 100 years ago, Thoreau’s thesis reflects conflicts we continue to struggle with today.  He states further, “It is truly enough said that a corporation has no conscience; but a corporation of conscientious men is a corporation with a conscience.”

Without a doubt, America, and our global communities, have certainly changed a great deal since Thoreau’s thesis.  According to historians of civil disobedience, there have been many more examples of civil disobedience in which people, or movements, have changed policies and improved living conditions for communities, by employing varying degrees of civil disobedience to effect positive social outcomes.

Although they are too numerous to name, some prominent civil disobedience involved Mohandas “Mahatma” Gandhi (1869-1948), for his role in leading India to independence; Martin Luther King, Jr. (1929-1968), for his role in leading the nation’s peaceful Civil Rights Movement until his assassination; Cesar Chavez (1927-1993) for his role in organizing a labor union to protect the rights of workers; Nelson Mandela (1918-2013) for his role in protesting apartheid which, after his imprisonment of nearly 30 years, eventually led to world recognition, a Nobel Peace Prize, and anti-apartheid improvements; and many more individuals–known and unknown–who have led and continue to inspire non-violent civil disobedience.NOT_hate_Fotor

So, what does this tell us as leaders of organizations, communities, and families?  Some might argue that it is our responsibility to ensure that students, and developing adults, are exposed to stories of non-violent civil disobedience–hopefully to counterbalance the other reports of more violent ways to resolve conflicts that are broadcasted via various news and entertainment media.

As managers of businesses and observers of interpersonal interactions, there are daily opportunities for us to model civil engagement, civil discourse, and decision-making that demonstrates the value of engagement of a broad range of individuals and appreciation of more diverse perspectives. As leaders, we can not only listen to diverse opinions and solutions with respect and understanding, but we can also help others recognize the value of diverse viewpoints.

Ultimately, the family is probably the first place to form meaningful viewpoints about the individual’s responsibilities in society. Possibly Jackson-2_Fotorconversations that occur in family worlds should also encompass strategies for supporting and expressing disagreement in civil and non-violent ways.  Because the family is the basic building block of society, when families actively promote listening, tolerance, civil discourse, and awareness of other cultures, they offer a strong foundation for productive civil discourse and nonviolent positive social action in our larger global communities.

As leaders–be it in our families, our workplaces, our communities, our nation, or anywhere on our Earth–it is our critical responsibility to help each other work towards truly forming a more perfect union, the intention stated in the Preamble to the Constitution of the United States of America.

Henry David Thoreau, Civil Disobedience, thesis, 1849

Special thanks to Geri R. Vital, MA

How Can We Leverage the Creativity in the Workforce for a Better Future?

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source: http://evolllution.com/opinions/serving-the-next-generation-workforce/

I have been thinking lately a lot about work. What function does or should work have in establishing well-being in our society? Beyond earning salaries or wages, why should we work? Are there benefits in work beyond the satisfaction of performing your craft well? What role does work have in sustaining families and communities beyond paying household bills? Is there something ethereal in men/women that work touches, enhances or creates?  Can work lead to self-actualization–the merging of creativity with craft that lifts the individual, the organization, and the interrelated work families?

Probably as long as women/men have existed, there has been some version of work. It is reasonable to imagine that work for prehistoric humans related to tasks that increased survival–food, shelter, and probably other tasks related to Maslow’s hierarchy-physiological and safety needs. However, as many of us rush back and forth to work daily, we probably also realize that we share our lives with others in work worlds. These work worlds can furnish opportunities for us to collaborate and learn from colleagues while obtaining gratification and inspiration from attaining personal and professional goals. And, to attract new talents, some employers are realizing that work worlds need to evolve to fit the needs and expectations of several generations in the workplace.

From some Millennials, we are learning that work worlds that are more satisfying and supportive of a holistic and balanced lifestyle hold a competitive edge in recruiting new talent. Companies like Google attract Millennials with free food, dry cleaning, on-site fitness facilities, and flexible work schedules– attempting to respond to the values of this generation. Other employers report that Millennials work better in teams, when appreciation is shown, and when global opportunities are involved.

According to a 2014 article in Harvard Business Review, managers in the current and future workforce, are, and can be for some time, managing several generations of workers–the first time this situation has existed in history. Experts offer that managers should encourage collaboration, up and down mentoring, and above all, leverage the expertise of all individuals for a more creative and productive workforce.

As we redefine higher education and create technologically enhanced learning environments, leveraging expertise and promoting individual creativity will make all the difference in realizing the potential of higher education for a better future.

GENERATIONAL ISSUES
Managing People from 5 Generations
Rebecca Knight, Harvard Business Review,
SEPTEMBER 25, 2014

Happy Mother’s Day-Celebrating the Love and Hidden Workloads of so Many Women

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For most individuals, their mothers are, or have been, a special influence in their lives and contribute to their lifelong sense of love, compassion, and confidence. The love of a mother can encircle you like an invisible force field. Yet, often, mothers supply this nexus of love and support while juggling careers, personal and conflicting aspirations, and hidden familial workloads. This Mother’s Day, let us acknowledge the special place that mothers occupy in our lives and the complexity of their lives that is frequently hidden from our view.

Some time ago, a colleague and I conducted research on the hidden workloads of women in higher education. Our research was presented at conferences, and it was eventually published in an international publication focusing on women.

Basically, we surveyed and interviewed about 100 women in higher education from the rank of assistant professor to Vice President who worked at a highly-ranked and research, regional university. After we entered the 21st century, it seemed like a good time to take a pulse, to seek some perspectives, of women. We found that women reported a myriad of experiences that appeared to be unique to them. They reported having their voices ignored in departmental meetings; feeling pressured to produce research while balancing other familial responsibilities; and struggling to fit their contributions into an educational reward structure not normed on women.

Well, more than a decade has passed since we reported our findings. There have been many changes since then—including that a woman, and a mother, is now running for President of the United States. However, there is still much work to do. Our mothers, wives, sisters, and daughters still earned only 77 cents for every dollar that men earned in 2012, according to data from the U.S. Census Bureau.  Further, some believe that many workplaces could be further enhanced by the voices and leadership styles of more women.

So, this Mother’s Day, as we celebrate our mothers with flowers, fine jewelry, and special dinners, let us lean in and take a good look at the lives, perspectives, aspirations, and hidden workloads of these women.

May the lives and contributions of mothers to humanity continue to be enhanced and appreciated!

Leadership Essential-Defining Success for Others


images-3.jpgAs we approach 2016 with hope, resolutions, and anticipation, it might also be helpful to ruminate on some of the evolving concepts of leadership and the lenses they furnish for current and emerging leaders in our society. Often perspectives on leadership held by policy makers coalesce into societal policies, legislation and laws.  Leadership philosophies and styles tend to encompass a variety of perspectives, values, and notions of good lives.

In November 2015, I was honored to give the keynote address at the graduation ceremony of The University of North Carolina Bridges leadership program for women. More than 20 years ago, the UNC Bridges intensive, four-week, leadership program was designed to inform, promote, and support women in leadership roles in higher education.  I particularly enjoyed returning to the (William and Ida) Friday Center in Chapel Hill to interact with women seeking higher education leadership roles because, I had been nurtured, mentored, informed, and furnished leadership opportunities for 14 years in the UNC system.

Moreover, discussing leadership theories continues to fuel my hope that we will eventually develop leaders who will transform our society, so that the majority of Americans will experience a more perfect union. Further, the eroding public confidence in higher education, its value, and its leaders appears to be a microcosm of eroding confidence in political institutions, corporations, and many leaders in America. Probably since I was an English Literature and Language major (decades ago) the words of Charles Dickens’ 1859 novel which depict dueling social ills prior to the French Revolution seem to resonate with me as I contemplate 2016:

It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness, it was the spring of hope, it was the winter of despair, we had everything before us, we had nothing before us, were all going direct to Heaven, we were going direct the other way. Charles Dickens, A Tale of Two Cities, 1859

In short, what better time than 2016 to reflect on leadership and co-existing extremes?

The theme of the graduating Bridges class was transformational leadership. Thus, speakers were asked to share experiences, knowledge, and wisdom regarding the concept of transformational leadership.  In a nutshell, the theory of transformational leadership affirms that leaders are more successful when they facilitate the development of leadership qualities in others, when they inspire team leadership to solve problems, and when leaders are introspective about the personal values, assumptions, and paradigms from whence they lead.

In the conversations following the keynote address, the Bridges graduates and I also discussed leadership roles through the lenses of other leadership theories.  In addition to transformational leadership, we agreed that there are a host of leadership theories that attempt to inform, elucidate, and guide those seeking leadership positions in a range of societal institutions.  Some leadership theories that were viewed as illuminating various aspects of leadership include:

Authentic leadership– leaders are usually positive people who lead from honest and ethical foundations and maintain honest relationships with employees or followers.

Servant leadership–leaders desire to serve, the servant’s heart is a fundamental component for this type of leadership. The servant leader puts the needs of others before his/hers and shares power–the pyramid is flipped.

Collaborative leadership–leaders employ teams to lead a hierarchy structure that is less of a pyramid.  Current modes of communication support a more flat organizational structure in which team members learn from each other and work together to solve problems.

While reflecting on transformational leadership, and various other leadership styles, it occurred to me that the first place for an aspiring or current leader to engage in deeper rumination or for meaningful New Year’s resolutions is one’s personal values and definition of success.   In other words, the journey towards a high level leadership position, through it, and after it, begins with a person defining–What does success mean to me?

In higher education, for example, success to a leader could mean 1) advancing knowledge in a discipline, 2) improving the teaching and learning environments, 3) employing big data to truly solve intractable problems, 4) forecasting future opportunities, and/or 5) simply helping others to discover the joy and benefits of a lifetime of learning.  A personal definition of success is not only helpful, but it could lead towards a more fulfilling career, life/work balance, altruistic behavior, and healthy lifestyle.  

Even a cursory view of higher education leadership, political leadership, and corporate leadership would reveal that long term success in a leadership role is more difficult in a world defined, measured, and sometimes quartered by social media that can topple leaders through informed/ill-informed public reactions.  Thus, it is essential for leaders to reflect on a personal definition of success that will help ease some of the unavoidable bumps and turbulence in leadership roles.  It is also important to note that the meaning of success will probably change and evolve over time in a leader’s tenure and lifetime.  

So where does this leave us with our New Year’s resolutions? Hopefully, when making our lists, we will also be cognizant that every individual effort adds to the collective well-being.  When we reflect on what success means to us and our families, we will also be aware that our concepts of good lives will be played out in microcosms that will be expanded in the macrocosms called America and the global village.

 

 

Thanksgiving is a time to pause and realize we can improve our collective lives

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Usually it is very easy to compose a Thanksgiving season blog.  This year, however, there have been many global disturbances in which humans have hurt other humans.  Further, the rhetoric of too many political candidates has left many of us wondering about the general assumptions some political organizations seem to believe about the intelligence of American voters.

Unfazed by the human tragedies and the political circus seem to be the Black Friday marketers–consumerism must go on, and this year it needs to be bigger than last year. So, cut your Thanksgiving family time short to save $ on something you probably do not really need anyway.

A quote from Charles Dickens 1859 novel depicting the climate prior to the French Revolution seems apropos:

“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness, it was the spring of hope, it was the winter of despair, we had everything before us, we had nothing before us, we were all going direct to Heaven, we were all going direct the other way – in short, the period was so far like the present period, that some of its noisiest authorities insisted on its being received, for good or for evil, in the superlative degree of comparison only.

When considering our current situations in the world with its gaps of wealth, education, understanding, and alternate versions of history, it could be easy to succumb to melancholy and to lack faith that there will be a heightening of humanity and more evenness of global, human well-being.  Maybe this melancholy is the reason why some humans inflict pain on others .  As I was once told, “hurt people–hurt people.”

Yet, when considering the extensive list of things gone awry, it is the stories of hundreds of selfless individuals, and their mostly unheralded acts of courage, altruism, philanthropy, and love that fuel the optimism shared in some of our family worlds, our communities, and generally in America.

So, this Thanksgiving, I will wish the retail industry well, look into the faces of friends and relatives with hope and optimism, laugh at the stories of our past follies, and I will try not to gain too much weight from the Thanksgiving dinner, its leftovers, and the month long holiday season.

Because most of all, Thanksgiving is a time to affirm that we can improve our collective futures with genuine acts of kindness and awareness of our global connectivity.

Happy Thanksgiving!